Debt or credit management -- Confusing or missing disclosures -- Complaint #8173351

Complaint Overview

Complaint ID: 8173351

Company: Encore Capital Group INC.

Product: Debt or credit management

Sub-Product: Debt settlement

Issue: Confusing or missing disclosures

State: Pennsylvania

ZIP Code: 19131

Date Received: 2024-01-13T12:00:00-05:00

Date Sent to Company: 2024-01-13T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

As a consumer I have been violated and harassed numerous times from debt collectors with threats of being sued in emails and phone calls several times a day. It has caused a lot of stress. Please have these debt collections removed, and in writing they will be receiving a letter of violations under a fair debt collections act. Items below are third party debt collectors attempting to collect debt and harassing me with multiple email and threats of being sued, Midland Credit Management, XXXX XXXX XXXX, XXXX XXXX XXXX.

Frequently Asked Questions

What is Complaint #8173351 about?

Complaint #8173351 was filed against Encore Capital Group INC. regarding Debt or credit management specifically about Confusing or missing disclosures. It was received by the CFPB on 2024-01-13T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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