Checking or savings account -- Managing an account -- Complaint #8173349
Complaint Overview
Complaint ID: 8173349
Company: Discover Bank
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: Washington
ZIP Code: 98109
Date Received: 2024-01-13T12:00:00-05:00
Date Sent to Company: 2024-01-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
After 1 year, discover finally returned my {$1000.00} money. They deposited the money into my checking account. However I lost access to my checking account on the day the money settled. I was not able to log onto my mobile app. I had contacted discover multiple times. They said they had some technical issues on their end and would call back but they never did.
Frequently Asked Questions
What is Complaint #8173349 about?
Complaint #8173349 was filed against Discover Bank regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-01-13T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.