Debt collection -- Threatened to contact someone or share information improperly -- Complaint #8171839

Complaint Overview

Complaint ID: 8171839

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Threatened to contact someone or share information improperly

Sub-Issue: Contacted your employer

State: Florida

ZIP Code: 32210

Date Received: 2024-01-17T12:00:00-05:00

Date Sent to Company: 2024-01-17T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I do not owe these people yet they have tried to get money from me that is not owed to them. They have taken me to court XX/XX/XXXX and are still trying to get what is not owed to them. XX/XX/XXXX they tried to garnish my pay in which I no longer work at the establishment. On XX/XX/XXXX they assumed that I worked at another company and decided to send them garnishment papers in which I no longer work there either.

Frequently Asked Questions

What is Complaint #8171839 about?

Complaint #8171839 was filed against Encore Capital Group INC. regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2024-01-17T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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