Prepaid card -- Problem getting a card or closing an account -- Complaint #8168214
Complaint Overview
Complaint ID: 8168214
Company: Conduent Incorporated
Product: Prepaid card
Sub-Product: Government benefit card
Issue: Problem getting a card or closing an account
Sub-Issue: Trouble getting, activating, or registering a card
State: Georgia
ZIP Code: 30315
Date Received: 2024-01-17T12:00:00-05:00
Date Sent to Company: 2024-03-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
They told me that they were going to send me out another one and I'm still waiting for the card it's been months and still no card direct Express card..
Frequently Asked Questions
What is Complaint #8168214 about?
Complaint #8168214 was filed against Conduent Incorporated regarding Prepaid card specifically about Problem getting a card or closing an account. It was received by the CFPB on 2024-01-17T12:00:00-05:00.
How did Conduent Incorporated respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Conduent Incorporated?
Yes, visit the Conduent Incorporated company profile at readthecomplaint.com/company/conduent-incorporated to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.