Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #8163492
Complaint Overview
Complaint ID: 8163492
Company: Paypal Holdings, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Ohio
ZIP Code: 444XX
Date Received: 2024-01-16T12:00:00-05:00
Date Sent to Company: 2024-01-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The XXXXXXXX XXXX XXXXXXXX CRIMINALS at PayPal have created an ILLEGAL, unsolicited account in my name. I will NEVER have nor will I ever apply for a stupid PayPal Account! I dont even support businesses that use PayPal as a payment method! I did NOT apply for this account. I did not request an account in writing. The criminals at PayPal now send an email every month to view my Statement Balance. The criminals at PayPal send this email as a no response communication. I need to log on to contact them in any way. ( and tell them what I really think! ) See above, THERE IS NO LEGAL PAYPAL ACCOUNT IN MY NAME! So, there is no password, no ability to communicate, delete account, etc. ( how convenient!! ) The criminals at PayPal need to be jailed! But first, they need to delete any account or information they have associated with my name. Now companies associated with and part of the this PayPal SCAM are sending receipts for purchases I HAVE NOT MADE that are allegedly billed to an ILLEGAL ACCOUNT at PayPal in my name. XXXX XXXX XXXX XXXX XXXX with email addresses like : XXXX I need to receive a LETTER from PayPal apologizing for this scam and the letter must say all information associated with me is DELETED at PayPal.
Frequently Asked Questions
What is Complaint #8163492 about?
Complaint #8163492 was filed against Paypal Holdings, INC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2024-01-16T12:00:00-05:00.
How did Paypal Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Paypal Holdings, INC?
Yes, visit the Paypal Holdings, INC company profile at readthecomplaint.com/company/paypal-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.