Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8156127
Complaint Overview
Complaint ID: 8156127
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: New Jersey
ZIP Code: 076XX
Date Received: 2024-01-14T12:00:00-05:00
Date Sent to Company: 2024-01-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The XXXX XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX, MA XXXX Dear sir, I have checked the credit report of Experian and found out the discrepancy between your credit card company record and this credit report company payment history. Even though I paid off all monthly charges of your company, this Experian credit report states I have not paid off. Therefore, I request your company and this Experian will check this discrepancy to clarify the matter for me, especially because this Experian online report has changed content often. Recently, without my consent, the content was changed due to the deletion of record. Also, the account balance of XX/XX/2023 shows the discrepancy, too. Sincerely,
Frequently Asked Questions
What is Complaint #8156127 about?
Complaint #8156127 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2024-01-14T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.