Mortgage -- Struggling to pay mortgage -- Complaint #8154978
Complaint Overview
Complaint ID: 8154978
Company: Ocwen Financial Corporation
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
State: Texas
ZIP Code: 77833
Date Received: 2024-01-13T12:00:00-05:00
Date Sent to Company: 2024-01-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
In XXXX to XXXX XXXX XXXX XXXX, on XX/XX/XXXX Complaint XXXX XXXXXXXX. I received Email from XXXX XXXXXXXX XXXX XXXX XXXX XXXX Ombudsman on XX/XX/XXXX stating that research into my complaint was ongoing. But, It seems XXXX XXXX is in error, investigating a XXXX on a house in XXXX XXXX XXXX XXXX, XXXXXXXX XXXX XXXX Account Number XXXX And, in this email, seems to think, I XXXX XXXX have something to do with this mortgage. I have never bought, nor have I ever resided in the XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #8154978 about?
Complaint #8154978 was filed against Ocwen Financial Corporation regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2024-01-13T12:00:00-05:00.
How did Ocwen Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Ocwen Financial Corporation?
Yes, visit the Ocwen Financial Corporation company profile at readthecomplaint.com/company/ocwen-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.