Credit card -- Fees or interest -- Complaint #8151157
Complaint Overview
Complaint ID: 8151157
Company: Bread Financial Holdings, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Charged too much interest
State: New York
ZIP Code: 131XX
Date Received: 2024-01-11T12:00:00-05:00
Date Sent to Company: 2024-01-11T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I paid {$200.00} less on XX/XX/2022 statement. I was charged interest of {$58.00} due to this underpayment. I object and dispute this finance charge. I also understand that this unreasonable interest charge calculation method may have been on the terms in small prints when we signed the credit card agreement. I spoke with XXXX ID # XXXX. She made me understand that this charge will not be waived and will continue to accrue finance charges until my account is paid in full. This is not right, and I need to know how they arrived at this amount. Interest can be calculated only on the amount owed.
Frequently Asked Questions
What is Complaint #8151157 about?
Complaint #8151157 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2024-01-11T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.