Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #8151145
Complaint Overview
Complaint ID: 8151145
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Ohio
ZIP Code: 443XX
Date Received: 2024-01-11T12:00:00-05:00
Date Sent to Company: 2024-01-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There have been numerous transactions or transfers I didn't do or approve or authorize I disputed the bigger amounts that concern me {$90.00} and {$60.00} they accused me of the transactions and when I asked to have it resubmitted and escalated its only escalated it's extremely disrespectful how they handle customers complaints I'm almost to the point of having them investigated.the company is cash app
Frequently Asked Questions
What is Complaint #8151145 about?
Complaint #8151145 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2024-01-11T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.