Credit card -- Closing your account -- Complaint #8120630
Complaint Overview
Complaint ID: 8120630
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: New Jersey
ZIP Code: 079XX
Date Received: 2024-01-07T12:00:00-05:00
Date Sent to Company: 2024-01-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
CapitalOne continues to report fraudulent charge accounts on my credit report. I've provided documentation to dispute the accounts but they continue to hold me responsible for these fraudulent accounts
Frequently Asked Questions
What is Complaint #8120630 about?
Complaint #8120630 was filed against Capital One Financial Corporation regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-01-07T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.