Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #8120360
Complaint Overview
Complaint ID: 8120360
Company: Capital One Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Pennsylvania
ZIP Code: 19124
Date Received: 2024-01-07T12:00:00-05:00
Date Sent to Company: 2024-01-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a capital one credit card, but is pre pay ... XXXX dollars from my bank and pay a XXXX dollars limit credit line... ..i use XXXX dollars and pay way before due day and they misslead the creadit sistem ... .i did talk to a employee name XXXX and he was very, very unprofetional... .even say to me ... if i dont like the way the do work XXXX ... ... and i ask what is XXXXand he start smiling like am a stupid ... ..and XXXX, but i dont deserve this treament ... and a few days later the bad report on a credit card pre pay and i pay before due day...
Frequently Asked Questions
What is Complaint #8120360 about?
Complaint #8120360 was filed against Capital One Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-01-07T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.