Credit card -- Problem with a purchase shown on your statement -- Complaint #8118067
Complaint Overview
Complaint ID: 8118067
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: South Carolina
ZIP Code: 298XX
Date Received: 2024-01-06T12:00:00-05:00
Date Sent to Company: 2024-01-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
An individual scammed me into giving him {$75000.00} and a credit card for which he was going to open me a restaurant. I did everything he asked me to do financially in the phony contract and without my permission he use the card to make over {$50000.00} and purchases that had absolutely nothing to do with opening a restaurant for me. He even went as far as becoming an authorized user on the card and he made minimum payments for a few months and by the time I found out what he was doing it was too late. I immediately called the company because responses from the culprit were unsatisfactory, and he ultimately cut off communication with me. Ive gone as far as to give Capital One his name and I offered to give them his phone number. The only response Ive gotten from them even after reporting this to my credit bureaus is that Im responsible. I pay all of my bills and I take pride in my credit but this is one that I can not pay and I will not pay. This wcam has cost me and my family over {$120000.00} and its going to ruin my credit that Ive worked a lifetime to establishplease help. XXXX XXXX Note : I put my address as the billing address just to complete the form and not leave it empty but I never received a bill from them and Im assuming that my address was shoes. Because I was not using the card and did not know the card was being used in his fashion, I never paid any attention to their email correspondences until it was too late.
Frequently Asked Questions
What is Complaint #8118067 about?
Complaint #8118067 was filed against Capital One Financial Corporation regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2024-01-06T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.