Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #8117989

Complaint Overview

Complaint ID: 8117989

Company: Discover Bank

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Credit monitoring or identity theft protection services

Sub-Issue: Billing dispute for services

State: Washington

ZIP Code: 99223

Date Received: 2024-01-06T12:00:00-05:00

Date Sent to Company: 2024-01-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I am victim of identity theft and discover card still ask me for responsibility to pay no matter what

Frequently Asked Questions

What is Complaint #8117989 about?

Complaint #8117989 was filed against Discover Bank regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2024-01-06T12:00:00-05:00.

How did Discover Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Discover Bank?

Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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