Student loan -- Dealing with your lender or servicer -- Complaint #8117880
Complaint Overview
Complaint ID: 8117880
Company: Texas Guaranteed
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Dealing with your lender or servicer
Sub-Issue: Don't agree with the fees charged
State: Texas
ZIP Code: 77087
Date Received: 2024-01-06T12:00:00-05:00
Date Sent to Company: 2024-01-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX - Texas Guaranteed Student Loan Corporation executed several federal XXXX XXXX Master Promissory Notes between XXXX XXXX ( lender ) and XXXX XXXX ( borrower ). The loan includes a 100 % origination fee to the student loan request which is considered predatory. Additionally, the university had an 18 % student default rate at the time of the loan. The borrower was unaware of the default risk until after the loan was executed and transferred to the US Department of Education. As a result, the borrower has never been able to keep up with the unfair loan services.
Frequently Asked Questions
What is Complaint #8117880 about?
Complaint #8117880 was filed against Texas Guaranteed regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2024-01-06T12:00:00-05:00.
How did Texas Guaranteed respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Texas Guaranteed?
Yes, visit the Texas Guaranteed company profile at readthecomplaint.com/company/texas-guaranteed to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.