Mortgage -- Closing on a mortgage -- Complaint #8117563
Complaint Overview
Complaint ID: 8117563
Company: Regions Financial Corporation
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Closing on a mortgage
Sub-Issue: Closing disclosure or other related disclosures
State: Georgia
ZIP Code: 30315
Date Received: 2024-01-06T12:00:00-05:00
Date Sent to Company: 2024-01-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for a mortgage loan with Regions Mortgage in XX/XX/2021. I was approved for a mortgage loan and began looking for a home with my realtor XXXX XXXX XXXX. Once we were under contract for a home I was told we could close on my home before XXXX. That date was pushed back to XX/XX/XXXX. I explained that I needed to close before the XXXX so that I would not have to pay mortgage in XXXX. The closing got pushed back to XX/XX/XXXX due to error from my loan XXXX XXXX XXXX. The reasoning for pushing the closing back is in the email that is attached to this complaint. After talking to my realtor this is not the first time XXXX XXXX has done this. Now it seems like this is on purpose.
Frequently Asked Questions
What is Complaint #8117563 about?
Complaint #8117563 was filed against Regions Financial Corporation regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2024-01-06T12:00:00-05:00.
How did Regions Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Regions Financial Corporation?
Yes, visit the Regions Financial Corporation company profile at readthecomplaint.com/company/regions-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.