Credit card -- Getting a credit card -- Complaint #8114234

Complaint Overview

Complaint ID: 8114234

Company: Bread Financial Holdings, INC.

Product: Credit card

Sub-Product: Store credit card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: New York

ZIP Code: 138XX

Date Received: 2024-01-05T12:00:00-05:00

Date Sent to Company: 2024-01-05T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

I received a notice from XXXX that an account was opened with Comenity Capital Bank/ Zales on XX/XX/XXXX and charges made on XX/XX/XXXX in the amount of XXXX. I never applied or have an account with this bank. I tried contacting the bank but was not able to speak with anyone to report the fraud.

Frequently Asked Questions

What is Complaint #8114234 about?

Complaint #8114234 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-01-05T12:00:00-05:00.

How did Bread Financial Holdings, INC. respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Bread Financial Holdings, INC.?

Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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