Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #8113830
Complaint Overview
Complaint ID: 8113830
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Colorado
ZIP Code: 80104
Date Received: 2024-01-05T12:00:00-05:00
Date Sent to Company: 2024-01-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The credit report information for the Duplicate reporting of XXXX XXXX XXXX XXXX XXXX shows significant violations under the Fair Credit Reporting Act ( FCRA ), United States Code ( USC ) , and Code of Federal Regulations ( CFR ), each undermining key consumer protection laws : 1. **Duplication of Account Reporting ( Both Reported Accounts ) : ** The account 's duplication violates 15 U.S.C. 1681e, which mandates the accuracy of information. Reporting the same debt more than once can mislead creditors about the actual amount of debt, skewing a consumers credit risk assessment. 2. **Inconsistent Reporting of Account Status and Balances ( Both Reported Accounts ) : ** The discrepancies in reported balances and status update dates contravene 15 U.S.C . 1681e ( b ), requiring credit bureaus to follow reasonable procedures to ensure maximum possible accuracy. Such inconsistencies can unjustly lower credit scores, affecting loan eligibility and interest rates. 3. **Inaccurate Payment History Reporting ( Both Reported Accounts ) : ** The conflicting payment histories breach 16 CFR 660.3, requiring the accuracy of reported payment information. Inaccurate payment history can significantly impact credit scores and the perceived reliability of a borrower. 4. **Charged-Off Status Misrepresentation ( Both Reported Accounts ) : ** Misrepresenting the charged-off status with varying past due amounts and highest balances contradicts 12 CFR 1022.40. This regulation demands accurate reporting of charge-off information. Misrepresentation can lead to unjustified derogatory marks on a credit report, severely impacting credit health. 5. **Incomplete Account Information ( Both Reported Accounts ) : ** The lack of details such as terms, original creditor, and sale status of the company violates 15 U.S.C . 1681s-2 ( a ), which mandates comprehensive and complete reporting. Omitting such critical information can deprive consumers of the opportunity to fully understand and contest inaccuracies. Each of these violations directly undermines the principles of fair and accurate credit reporting, essential for maintaining consumer trust and the integrity of the credit system. These inaccuracies can lead to unjust financial consequences for consumers, including reduced access to credit, higher interest rates, and negative impacts on creditworthiness. To provide a clear count of the violations based on the information given : 1. **Duplication of Account Reporting** : This is counted as 1 violation for each of the two sets of data, totaling 2 violations. 2. **Inconsistent Reporting of Account Status and Balances** : As there are inconsistencies in each of the two sets of data, this is 2 violations. XXXX. **Inaccurate Payment History Reporting** : Each month of inaccurate payment history constitutes a separate violation. From the data provided, the payment history for XXXX and XXXX in both data sets is inconsistent. Assuming each month in these years is inaccurately reported, this results in : - For XXXX : 12 months XXXX ( for each data set ) = XXXX violations. - For XXXX : Assuming all months up to XXXX are reported and inaccurate, 1 month XXXX = XXXX violations. - Total for Inaccurate Payment History Reporting = XXXX + XXXX = XXXX violations. XXXX. **Charged-Off Status Misrepresentation** : There are inconsistencies in the charged-off status across both data sets. This is counted as 2 violations. 5. **Incomplete Account Information** : Each missing or inconsistent piece of critical account information ( terms, original creditor, company sold ) in each data set can be considered a separate violation. If we assume each of these three pieces of information is missing or inconsistent in both data sets, this results in : - 3 pieces of information 2 ( for each data set ) = 6 violations. Total Violations : 1. Duplication of Account Reporting = 2 violations 2. Inconsistent Reporting of Account Status and Balances = 2 violations 3. Inaccurate Payment History Reporting = 26 violations 4. Charged-Off Status Misrepresentation = 2 violations 5. Incomplete Account Information = 6 violations **Total = 38 violations**
Frequently Asked Questions
What is Complaint #8113830 about?
Complaint #8113830 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-01-05T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.