Checking or savings account -- Managing an account -- Complaint #8108608
Complaint Overview
Complaint ID: 8108608
Company: Fifth Third Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 32839
Date Received: 2024-01-04T12:00:00-05:00
Date Sent to Company: 2024-01-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Fifth Third Bank is who this complaint is for. I went to deposit my money to that ATM on Friday XX/XX/XXXX at around XXXX pm. Their ATM stole my money and did not deposit it into my account. A reciept was printed instructing me to go inside and speak with a bank teller. When i spoke with the bank teller they did a dispute and said the money should be into my account within 24 hours. I called the next day because I woke up and the money is still not in my account. It was {$450.00} deposited that I needed for my bills that I known longer have access to. The bank claims they should have had the ATM company come there on Tuesday XX/XX/XXXX. But nothing was done. Ive called multiple times and no one can give me an answer as to where my money is! I just need them to deposit my money so that I never have to use this bank account again.
Frequently Asked Questions
What is Complaint #8108608 about?
Complaint #8108608 was filed against Fifth Third Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-01-04T12:00:00-05:00.
How did Fifth Third Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Fifth Third Financial Corporation?
Yes, visit the Fifth Third Financial Corporation company profile at readthecomplaint.com/company/fifth-third-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.