Credit card -- Closing your account -- Complaint #8101057
Complaint Overview
Complaint ID: 8101057
Company: Marlette Funding, LLC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: Arizona
ZIP Code: 85226
Date Received: 2024-01-03T12:00:00-05:00
Date Sent to Company: 2024-01-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Approved for a Best Egg credit card 2 months ago and it never arrived, waited 3 weeks, nothing. Called their customer service to cancel the card and they assured me it was cancelled. They just reported it to XXXX as a new account! They obviously did not cancel the account.
Frequently Asked Questions
What is Complaint #8101057 about?
Complaint #8101057 was filed against Marlette Funding, LLC regarding Credit card specifically about Closing your account. It was received by the CFPB on 2024-01-03T12:00:00-05:00.
How did Marlette Funding, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Marlette Funding, LLC?
Yes, visit the Marlette Funding, LLC company profile at readthecomplaint.com/company/marlette-funding-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.