Debt collection -- Attempts to collect debt not owed -- Complaint #8088807
Complaint Overview
Complaint ID: 8088807
Company: Pinnacle Recovery, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Virginia
ZIP Code: 238XX
Date Received: 2024-01-01T12:00:00-05:00
Date Sent to Company: 2024-01-05T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Paid annual maintenance fee for timeshare to XXXX XXXX XXXX XXXX, a XXXX XXXX XXXX property on XX/XX/2021. XXXX claimed payment was not made. I provided them with screenshot from XXXX XXXX XXXX Checking Account including confirmation number of transaction. They ignored my communication and turned account over to Pinnacle Recovery. Pinnacle Recovery ignored my proof of payment.
Frequently Asked Questions
What is Complaint #8088807 about?
Complaint #8088807 was filed against Pinnacle Recovery, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2024-01-01T12:00:00-05:00.
How did Pinnacle Recovery, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Pinnacle Recovery, INC.?
Yes, visit the Pinnacle Recovery, INC. company profile at readthecomplaint.com/company/pinnacle-recovery-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.