Payday loan, title loan, personal loan, or advance loan -- Problem with the payoff process at the end of the loan -- Complaint #8088212
Complaint Overview
Complaint ID: 8088212
Company: Bridge It, INC.
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Payday loan
Issue: Problem with the payoff process at the end of the loan
State: Oregon
ZIP Code: 97405
Date Received: 2024-01-01T12:00:00-05:00
Date Sent to Company: 2024-01-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My cash advance of XXXX was due on XX/XX/XXXX was paid early on XX/XX/XXXX via debit card and approved by my bank on XXXX The app suddenly told me I was over 153 days late and needed to pay immediately. On XXXX XXXX withdrew another XXXX XXXX as well as told me that I still owed them money via app and email. I opened a ticket but they send me texts and messages insisting I owe them funds despite having paid them twice, one early on XXXX and once when they removed funds from my account on XX/XX/XXXX
Frequently Asked Questions
What is Complaint #8088212 about?
Complaint #8088212 was filed against Bridge It, INC. regarding Payday loan, title loan, personal loan, or advance loan specifically about Problem with the payoff process at the end of the loan. It was received by the CFPB on 2024-01-01T12:00:00-05:00.
How did Bridge It, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Bridge It, INC.?
Yes, visit the Bridge It, INC. company profile at readthecomplaint.com/company/bridge-it-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.