Prepaid card -- Trouble using the card -- Complaint #8086202

Complaint Overview

Complaint ID: 8086202

Company: Newport Intermediate INC.

Product: Prepaid card

Sub-Product: General-purpose prepaid card

Issue: Trouble using the card

Sub-Issue: Trouble getting information about the card

State: Ohio

ZIP Code: 44107

Date Received: 2023-12-31T12:00:00-05:00

Date Sent to Company: 2024-01-04T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Wont let me activate card. Tried multiple times on multiple dates to activate. Website redirects me to other sites in company. Literally a run around.

Frequently Asked Questions

What is Complaint #8086202 about?

Complaint #8086202 was filed against Newport Intermediate INC. regarding Prepaid card specifically about Trouble using the card. It was received by the CFPB on 2023-12-31T12:00:00-05:00.

How did Newport Intermediate INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.

Can I see other complaints against Newport Intermediate INC.?

Yes, visit the Newport Intermediate INC. company profile at readthecomplaint.com/company/newport-intermediate-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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