Mortgage -- Trouble during payment process -- Complaint #8086062
Complaint Overview
Complaint ID: 8086062
Company: Pennymac Loan Services, LLC.
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
Sub-Issue: Trying to communicate with the company to fix an issue while managing or servicing your loan
State: Florida
ZIP Code: 32967
Date Received: 2023-12-31T12:00:00-05:00
Date Sent to Company: 2023-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
Bottom-line is PennyMac had pulled a Flood Insurance policy in my name on XX/XX/XXXX until XX/XX/XXXX with XXXX XXXX XXXX XXXX with out ever sending me any notification that this was done behind my back. I did not know this was happening until I made by XX/XX/XXXX house payment. The policy was done without every know this action was going on and now my escrow account is short funded!!! I was never notarized of this action causing my escrow short almost {$3000.00} dollars. They PennyMac is now trying to state that I was informed. Which is a XXXX XXXX lie.
Frequently Asked Questions
What is Complaint #8086062 about?
Complaint #8086062 was filed against Pennymac Loan Services, LLC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-12-31T12:00:00-05:00.
How did Pennymac Loan Services, LLC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Pennymac Loan Services, LLC.?
Yes, visit the Pennymac Loan Services, LLC. company profile at readthecomplaint.com/company/pennymac-loan-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.