Credit card -- Other features, terms, or problems -- Complaint #8083257
Complaint Overview
Complaint ID: 8083257
Company: Chime Financial INC
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with customer service
State: Pennsylvania
ZIP Code: 155XX
Date Received: 2023-12-30T12:00:00-05:00
Date Sent to Company: 2023-12-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I have a refund processing from XXXX as of XX/XX/XXXX, chime bank informed the refund window was from the XXXX and now they are stating its not until the XXXX of XXXX, which was when XXXX to have confirmed refund back to my original form of payment.
Frequently Asked Questions
What is Complaint #8083257 about?
Complaint #8083257 was filed against Chime Financial INC regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-12-30T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.