Credit card -- Fees or interest -- Complaint #8075531
Complaint Overview
Complaint ID: 8075531
Company: Bread Financial Holdings, INC.
Product: Credit card
Sub-Product: Store credit card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: California
ZIP Code: 91405
Date Received: 2023-12-28T12:00:00-05:00
Date Sent to Company: 2024-01-04T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I paid off my account and wasn't informed there would be a final interest payment. There was a small interest charge, less than {$2.00}, so I was assessed a minimum interest charge of {$2.00}. I received a statement, but didn't look at it because I thought it was just verification of my closed account. I became aware of the problem when I received another statement. I was assessed another minimum interest charge of {$2.00} and a {$2.00} late fee. I now owe {$6.00} on a balance that was only a small amount of residual interest. I know the dollar amount is small, but the policies that more than trippled what owed seem onerous.
Frequently Asked Questions
What is Complaint #8075531 about?
Complaint #8075531 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2023-12-28T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.