Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #8074505
Complaint Overview
Complaint ID: 8074505
Company: Holdco LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Texas
ZIP Code: 76063
Date Received: 2023-12-28T12:00:00-05:00
Date Sent to Company: 2024-01-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I would like to discuss a concern with XXXX XXXX ID # XXXX who stated my account had been hacked by a XXXX. XXXX XXXX instructed me to purchase XXXX {$500.00} XXXX gift cards, XXXX {$500.00} XXXX gift card and XXXX Bitcoins ( {$2900.00}, {$1300.00}, and {$2900.00} ). I was instructed that they would open another savings account and I would never be hacked again. The account was never opened.
Frequently Asked Questions
What is Complaint #8074505 about?
Complaint #8074505 was filed against Holdco LLC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-12-28T12:00:00-05:00.
How did Holdco LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Holdco LLC?
Yes, visit the Holdco LLC company profile at readthecomplaint.com/company/holdco-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.