Credit card -- Other features, terms, or problems -- Complaint #8068740
Complaint Overview
Complaint ID: 8068740
Company: PNC Bank N.A.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: Virginia
ZIP Code: 223XX
Date Received: 2023-12-27T12:00:00-05:00
Date Sent to Company: 2023-12-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I submitted complaint # XXXX against PNC Bank for wiping away $ XXXX of credit after I had paid the balances snd been a loyal customer of over 20 years. The person at PNC could offer no assistance instead relying on what an outdated credit report stated. I know that PNC had the ability to override that decision, but seem to be unwilling to do so. I explained I am on a fixed income snd depended on the credit for my living expenses. There was no sympathy whatsoever from PNC.
Frequently Asked Questions
What is Complaint #8068740 about?
Complaint #8068740 was filed against PNC Bank N.A. regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-12-27T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.