Checking or savings account -- Managing an account -- Complaint #8054094

Complaint Overview

Complaint ID: 8054094

Company: Truist Financial Corporation

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: Florida

ZIP Code: XXXXX

Date Received: 2023-12-24T12:00:00-05:00

Date Sent to Company: 2023-12-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I open a account with truist on XX/XX/2023 a couple days later I deposited a check for {$3000.00} iny account which they froze in said it would be available in a couple days I have p.o.a..they cashed it but it's still not available to me I can't take the check no where else because its been cashed at truist in they still haven released my funds in closed my account they haven't told me any thing but its under investagation

Frequently Asked Questions

What is Complaint #8054094 about?

Complaint #8054094 was filed against Truist Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-12-24T12:00:00-05:00.

How did Truist Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Truist Financial Corporation?

Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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