Debt collection -- Communication tactics -- Complaint #8052957

Complaint Overview

Complaint ID: 8052957

Company: Encore Capital Group INC.

Product: Debt collection

Sub-Product: Credit card debt

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: Connecticut

ZIP Code: 066XX

Date Received: 2023-12-24T12:00:00-05:00

Date Sent to Company: 2023-12-24T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Midland Credit Management has called me over 15 times everyday for the past month. They have called XXXX XXXX XXXX XXXX XXXX including on weekends. They have been unable to provide proof that a debt is legitimately owed and has continued to call excessively. I am at my wits end from being harassed every single day by this company.

Frequently Asked Questions

What is Complaint #8052957 about?

Complaint #8052957 was filed against Encore Capital Group INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-12-24T12:00:00-05:00.

How did Encore Capital Group INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Encore Capital Group INC.?

Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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