Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8052263

Complaint Overview

Complaint ID: 8052263

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Difficulty submitting a dispute or getting information about a dispute over the phone

State: Missouri

ZIP Code: 64030

Date Received: 2023-12-23T12:00:00-05:00

Date Sent to Company: 2024-01-04T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

XXXXXXXX XXXX has again reported incorrect amounts for my Secure card to XXXX. This reporting happened again on XX/XX/XXXX. This makes 4 in XX/XX/XXXX amounts I don't owe changed on my report. XXXX states on report that the amount showing affects my score. So now my score has dropped XXXX points. I have never deposited {$1900.00} on my Secure card. I now as of today have a balance showing owed of {$2200.00} which is incorrect. I don't owe XXXX anything this is a Secure Card. XXXX is not trying to fix their errors. They are refusing to send Secure card statements to me. I deposit the same amount every month to my secure credit card. This is against FCRA Law. Thanks for your help.

Frequently Asked Questions

What is Complaint #8052263 about?

Complaint #8052263 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-12-23T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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