Mortgage -- Trouble during payment process -- Complaint #8052089
Complaint Overview
Complaint ID: 8052089
Company: Fay Servicing, LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Sub-Issue: Trying to communicate with the company to fix an issue while managing or servicing your loan
State: Virginia
ZIP Code: 245XX
Date Received: 2023-12-23T12:00:00-05:00
Date Sent to Company: 2024-01-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
They keep selling my mortgage my interest rate goes up and the link in time of the loan keeps getting bigger taking longer to pay for there is a deferred balance on the account that's not even legit I want to sell the property and get out from under it or I can no longer afford it and I'm up in age to where I can't afford it. These mortgage companies are doing wrong with every one processing their accounts correctly. Always ripping people off not posting info to accounts.
Frequently Asked Questions
What is Complaint #8052089 about?
Complaint #8052089 was filed against Fay Servicing, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-12-23T12:00:00-05:00.
How did Fay Servicing, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Fay Servicing, LLC?
Yes, visit the Fay Servicing, LLC company profile at readthecomplaint.com/company/fay-servicing-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.