Debt collection -- Attempts to collect debt not owed -- Complaint #8050010
Complaint Overview
Complaint ID: 8050010
Company: Transworld Systems INC
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Georgia
ZIP Code: 310XX
Date Received: 2023-12-22T12:00:00-05:00
Date Sent to Company: 2023-12-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX broke a 1 year contract with a price guarantee 3 months before the end of contract. The contract ended XX/XX/2023. During that time they had a ransom ware attack that lasted a number of weeks. I repeatedly tried to cancel my service. Telephone and online service was nonexistent. They continued to bill my credit card. Finally after weeks of trying to contact them I told the representative I wanted to cancel my subscription. They give me a credit and that everything was taken care of. Now 8 months later they sent me a bill for {$72.00}. I called XXXX and that turned into a heated argument with a service rep that has no clue.
Frequently Asked Questions
What is Complaint #8050010 about?
Complaint #8050010 was filed against Transworld Systems INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-12-22T12:00:00-05:00.
How did Transworld Systems INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Transworld Systems INC?
Yes, visit the Transworld Systems INC company profile at readthecomplaint.com/company/transworld-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.