Debt collection -- Communication tactics -- Complaint #8031462
Complaint Overview
Complaint ID: 8031462
Company: Collection Management Holdings, LLC
Product: Debt collection
Sub-Product: Medical debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Pennsylvania
ZIP Code: 15216
Date Received: 2023-12-16T12:00:00-05:00
Date Sent to Company: 2023-12-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Was in the process of acquiring an itemized bill from XXXX XXXX when the debt was transferred to Debt Collection Agency ( XXXX XXXX credit management company ), attempts were made on several occasions to contact the collection agency to inform them that the debt was being disputed but no contact was possible. Since this time debt collection has sent robocall at a minimum once weekly for over one year with no option to contact a human through the call ( an automated message simply gives a number to call with no option to be transferred to a representative ). Upon calling the referenced number youre met with lengthy wait times and frequent crashing of the system. Several attempts have been made to resolve this issue but have not been able to reach representative.
Frequently Asked Questions
What is Complaint #8031462 about?
Complaint #8031462 was filed against Collection Management Holdings, LLC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-12-16T12:00:00-05:00.
How did Collection Management Holdings, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Collection Management Holdings, LLC?
Yes, visit the Collection Management Holdings, LLC company profile at readthecomplaint.com/company/collection-management-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.