Debt collection -- Attempts to collect debt not owed -- Complaint #8031164
Complaint Overview
Complaint ID: 8031164
Company: Zions Debt Holdings
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Florida
ZIP Code: 33993
Date Received: 2023-12-19T12:00:00-05:00
Date Sent to Company: 2023-12-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Zion Debt Holdings is reporting a debt on my credit that does not belong to me and that appears to be identity theft. I called them to find out what it was about and they told me that it was a residential security camera service XXXX XXXX ) and I told them that I had no idea about that debt and that I did not identify either the address or the service provided, which I never He had lived in that place. They told me they had a XXXX and I asked them to send it to me. Upon receiving the XXXX I verified that it had not really been me and that it was a scam : XXXXThe signature was obviously not mine. XXXXThe address corresponded to an office building and not a residence ( the contract specified that the service provided was strictly residential ) I contacted them via email and gave all this information, within the framework of the dispute I was having with XXXX ; However, they resolved the dispute by keeping the debt on my credit report.
Frequently Asked Questions
What is Complaint #8031164 about?
Complaint #8031164 was filed against Zions Debt Holdings regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2023-12-19T12:00:00-05:00.
How did Zions Debt Holdings respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Zions Debt Holdings?
Yes, visit the Zions Debt Holdings company profile at readthecomplaint.com/company/zions-debt-holdings to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.