Credit card -- Problem with a purchase shown on your statement -- Complaint #8023851
Complaint Overview
Complaint ID: 8023851
Company: Bread Financial Holdings, INC.
Product: Credit card
Sub-Product: Store credit card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Illinois
ZIP Code: 60077
Date Received: 2023-12-15T12:00:00-05:00
Date Sent to Company: 2023-12-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a credit card with cominity bank, I make XXXX differences payments XXXX $ and XXXX $ on XXXX cominity bank send me billing address charge me again the XXXX $ and XXXX $ I call them and let them know I pay this money ready I open dispute with cominity capital bank i never get any results since today XX/XX/2023 cominity keep fight with me on the phone cominity capital bank need I pay the money double I have account with XXXX,,, XXXX call them and let them know we pay this money ready,, cominity keep forcing me pay the money double I send cominity capital bank my statements bank, electronical transmittal form cominity bank keep telling me their didnt receive any money from XXXX XXXX I prove cominity bank I pay the bank keep forcing me to pay again
Frequently Asked Questions
What is Complaint #8023851 about?
Complaint #8023851 was filed against Bread Financial Holdings, INC. regarding Credit card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2023-12-15T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.