Vehicle loan or lease -- Problem with a company's investigation into an existing problem -- Complaint #8016695
Complaint Overview
Complaint ID: 8016695
Company: Southern Auto Finance Co
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Texas
ZIP Code: 77045
Date Received: 2023-12-17T12:00:00-05:00
Date Sent to Company: 2023-12-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XXXX reporting information is inaccurate and according to the FCRA this account has to be deleted for reporting inaccurate information.
Frequently Asked Questions
What is Complaint #8016695 about?
Complaint #8016695 was filed against Southern Auto Finance Co regarding Vehicle loan or lease specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-12-17T12:00:00-05:00.
How did Southern Auto Finance Co respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Southern Auto Finance Co?
Yes, visit the Southern Auto Finance Co company profile at readthecomplaint.com/company/southern-auto-finance-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.