Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #8016686
Complaint Overview
Complaint ID: 8016686
Company: Schoolsfirst Federal Credit Union
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: California
ZIP Code: 92324
Date Received: 2023-12-17T12:00:00-05:00
Date Sent to Company: 2023-12-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A schools first car loan was opened for a used car. Schools first receives payments on time from me and continously has reported late payments, without demonstrating any proof or evidence to substantiate the claim. Account opened : XX/XX/XXXX Account amount : {$30000.00} I went into the branch and personally spoke to the manager and called customer service for schools first to correct the inaccurate information on my credit report.
Frequently Asked Questions
What is Complaint #8016686 about?
Complaint #8016686 was filed against Schoolsfirst Federal Credit Union regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-12-17T12:00:00-05:00.
How did Schoolsfirst Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Schoolsfirst Federal Credit Union?
Yes, visit the Schoolsfirst Federal Credit Union company profile at readthecomplaint.com/company/schoolsfirst-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.