Credit card -- Fees or interest -- Complaint #8016480
Complaint Overview
Complaint ID: 8016480
Company: Discover Bank
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Michigan
ZIP Code: 480XX
Date Received: 2023-12-17T12:00:00-05:00
Date Sent to Company: 2023-12-17T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a credit card account summary, with a {$170.00} balance. This account summary is in error, if not fraudulent. I havent used a Discover card in years, and with all my credit cards, I set up auto bill pay. And, I don't carry have a balance.
Frequently Asked Questions
What is Complaint #8016480 about?
Complaint #8016480 was filed against Discover Bank regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2023-12-17T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.