Credit reporting or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #8013426
Complaint Overview
Complaint ID: 8013426
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Identity theft protection or other monitoring services
Sub-Issue: Problem canceling credit monitoring or identify theft protection service
State: Vermont
ZIP Code: 057XX
Date Received: 2023-12-16T12:00:00-05:00
Date Sent to Company: 2023-12-16T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Beginning on XX/XX/XXXX, I began communication with an individual named XXXX XXXX ( XXXX ) about signing a lease for an apartment that he was advertising on XXXX in XXXX, Vermont. XXXX then proceeded to ask me to sign up for these accounts on Transunion that would check my criminal background and credit score. I then asked XXXX to provide me the exact address of the apartment, which he never answered. I also repeatedly called him, but would not pick up. These Transunion accounts that he requested me to sign up for also cost money, but promised he would refund me. After I created an account on Transunion that would supply my credit score, he told me that it would also provide him information on my criminal background ( which I have no criminal history ), but then he made me sign up for another account that costed me money called IdentityForce ( also affiliated with Transunion ). This website required social security information, credit card information, and billing address, but it was just an account that helped prevent against identity theft. I created the account, and he said I would need a cosigner because my credit score was not good enough in his opinion, so he then requested my father to also create accounts on the same Transunion websites that I filled out. I denied, told him I need him to answer my phone calls, and allow me a chance to see the property before I sign up for anything else requiring my credit card information. After signing up for these accounts, I signed into my credit card company account, and I noticed that I then had charge on an XXXX XXXX XXXX ( Which I have no idea what it is because I never signed up for it ) account for {$10000.00}. I have contacted my bank, they canceled my card, told me to call authorities, and to file a report/complaint. I have tried to get in touch with XXXX, but he is now not answering me. I believe a new account has been made under my name, and I want to take legal action now.
Frequently Asked Questions
What is Complaint #8013426 about?
Complaint #8013426 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2023-12-16T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.