Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #8012882
Complaint Overview
Complaint ID: 8012882
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 95020
Date Received: 2023-12-16T12:00:00-05:00
Date Sent to Company: 2023-12-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Im disputed this account is not mine : ; I have previously disputed the following accounts and have not receive method of verification please see below request and account information Account info Account name : XXXXXXXX XXXX XXXX Account name XXXX XXXX XXXXXXXX account XXXX XXXX Account name XXXXXXXX XXXX Account number account # XXXX Account name XXXX XXXX account XXXX Account name ; XXXX Account number XXXX account collection and banktuptcy I request for the third time that you provide the method of verification the agency used. i asked : The name of the individual business address and telephone number of the person or business contacted during your reinvestigation. The name of the person who verified the dispute with the original creditor The documentation that was used to verify the dispute. To date, they have not provided me with a copy of ANY documentation ; Furthermore, they have failed to provide the method of verification as required previous complaint it stated thay they are still working on this account that is incorrect they have investigated these accounts more than 3 times and still no type of verification on accounts.
Frequently Asked Questions
What is Complaint #8012882 about?
Complaint #8012882 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-12-16T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.