Mortgage -- Trouble during payment process -- Complaint #8010420
Complaint Overview
Complaint ID: 8010420
Company: Amerihome Mortgage Company, LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
Sub-Issue: Escrow, taxes, or insurance
State: Wisconsin
ZIP Code: 53142
Date Received: 2023-12-15T12:00:00-05:00
Date Sent to Company: 2023-12-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have for the last week messaged with Amerihome Mortgage regarding paying my taxes out of my escrow by XX/XX/XXXX I have included my mortgage paperwork showing this is the option I picked. They either don't respond or respond saying they will pay them in XX/XX/XXXX. That is not what my paperwork shows. I have asked to remove taxes from my escrow and I will pay them myself but that is not an option with an FHA loan.
Frequently Asked Questions
What is Complaint #8010420 about?
Complaint #8010420 was filed against Amerihome Mortgage Company, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2023-12-15T12:00:00-05:00.
How did Amerihome Mortgage Company, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Amerihome Mortgage Company, LLC?
Yes, visit the Amerihome Mortgage Company, LLC company profile at readthecomplaint.com/company/amerihome-mortgage-company-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.