Credit card -- Advertising and marketing, including promotional offers -- Complaint #8009526
Complaint Overview
Complaint ID: 8009526
Company: Barclays Bank Delaware
Product: Credit card
Sub-Product: Store credit card
Issue: Advertising and marketing, including promotional offers
Sub-Issue: Confusing or misleading advertising about the credit card
State: New York
ZIP Code: 10471
Date Received: 2023-12-15T12:00:00-05:00
Date Sent to Company: 2023-12-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My credit card was moved from XXXX XXXX to Barclays without my consent or authorization. I never received information of my credit card being sold or transferred from XXXX XXXX or Barclays. I was never made aware of the fact that I have or had the option to opt out. I never received any package from XXXX XXXX or Barclays for opt out option. They violated my right and took advantage of me. Barclays and XXXX XXXX both should be held accountable for these actions. If I had known that XXXX XXXX was selling their credit card business to Barclays, I would have opted out given that all the negative and bad reputation they have surrounding their customer service, hostile treatment and entrapment tactics behavior they use against consumers. They do not communicate nor properly informs consumers and uses shady business practices to destroy consumer credit card scores and history. This is their soley business practice based on all the comments on XXXX and all over the internet that I have come to learn.
Frequently Asked Questions
What is Complaint #8009526 about?
Complaint #8009526 was filed against Barclays Bank Delaware regarding Credit card specifically about Advertising and marketing, including promotional offers. It was received by the CFPB on 2023-12-15T12:00:00-05:00.
How did Barclays Bank Delaware respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Barclays Bank Delaware?
Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.