Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #7999302
Complaint Overview
Complaint ID: 7999302
Company: Chime Financial INC
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Fraud or scam
State: Texas
ZIP Code: 78239
Date Received: 2023-12-13T12:00:00-05:00
Date Sent to Company: 2023-12-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was contacted by a representative named XXXX impersonating a tech support from my bank company Chime. I was told I was having issues with my account and needed to transfer money in order to authorize a purchase I made on XXXX XXXX. He stated my account expired and that I needed to transfer my money into the new account. I proceeded to send {$2000.00} through XXXX on chimes app to a XXXX XXXX ( XXXX XXXX XXXX XXXX I proceeded to contact the actual chime support to let them know what happened and was told there was nothing that could be done for me. I called again to see if I could file a dispute and was told it could take up to 45 days and thats only IF I qualify for a dispute. I am currently out of {$2000.00} with XXXX dollars left to my name. This is has been the worst experience of my life as I am trying to move into an apartment in 2 weeks but now will be homeless due to this incident. I am reaching out to see if there is anyway possible for you to help me resolve this matter.
Frequently Asked Questions
What is Complaint #7999302 about?
Complaint #7999302 was filed against Chime Financial INC regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2023-12-13T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.