Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #7990999
Complaint Overview
Complaint ID: 7990999
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Texas
ZIP Code: 79938
Date Received: 2023-12-12T12:00:00-05:00
Date Sent to Company: 2023-12-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I recently sent a dispute to experian for XXXX XXXX account # XXXX And experian has failed to complete an investigation you have verified this account however its still reporting innacuratley how does this happen after an investigation? Experian did not Provide me with method of verification of how they verified this account experian still keeps reporting erroneous information payment status how can an account be reported as 120days late and 180 days late at the same time also last reported date this account was disputed in XXXX why is the last reported date in XXXX? how can an account be investigated without being reviewed. I am requesting that this account be deleted immediately for violation of the FCRA.
Frequently Asked Questions
What is Complaint #7990999 about?
Complaint #7990999 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2023-12-12T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.