Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #7990964
Complaint Overview
Complaint ID: 7990964
Company: Nelnet, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Colorado
ZIP Code: 80211
Date Received: 2023-12-12T12:00:00-05:00
Date Sent to Company: 2023-12-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I submitted a complaint already and attached a court order to be removed from this loan. I have attached a COURT ORDER that EXPLICITLY STATES XXXX is solely responsible for these student loans. The Complaint was closed with a letter from the company stating that I simply " did not want '' to be a co-signer on this loan. They disregarded the court order. COURT ORDER FOR REMOVAL IS ATTACHED. Please see section IV - 1 which states " Wife shall be solely responsible for her student loan debt. '' I have emailed Nelnet directly on XX/XX/XXXX, XXXX, XXXX, + XX/XX/XXXX, but have not recieved a response from them pertaining to this.
Frequently Asked Questions
What is Complaint #7990964 about?
Complaint #7990964 was filed against Nelnet, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2023-12-12T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.