Credit card -- Fees or interest -- Complaint #7978572
Complaint Overview
Complaint ID: 7978572
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Mississippi
ZIP Code: 38701
Date Received: 2023-12-10T12:00:00-05:00
Date Sent to Company: 2023-12-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am currently being overcharged for late fees on a credit card that I am currently not using. I was not told anything about late fees or the excessive amount. Every month the late fee price is changed and Im not understanding why. As far as interest, i am being over charged for interest i was never notified of. Im suffering financially. I have recently lost my fianc and now trying to figure a lot out.
Frequently Asked Questions
What is Complaint #7978572 about?
Complaint #7978572 was filed against Capital One Financial Corporation regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2023-12-10T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.