Credit card -- Other features, terms, or problems -- Complaint #7975388
Complaint Overview
Complaint ID: 7975388
Company: Discover Bank
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Privacy issues
State: Texas
ZIP Code: 76201
Date Received: 2023-12-09T12:00:00-05:00
Date Sent to Company: 2023-12-09T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Few weeks ago, I reported an issue with Discover Credit Card about some miscommunication and misunderstanding via a platform of a third-part institution. Then, they sent me a letter with information of a person I didn't know, including personcal identification information and his/her busness information. So, I suspect that they sent my information to somebody else. I tried to call them, but no one pick up the phone.
Frequently Asked Questions
What is Complaint #7975388 about?
Complaint #7975388 was filed against Discover Bank regarding Credit card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-12-09T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.