Debt collection -- False statements or representation -- Complaint #7973588
Complaint Overview
Complaint ID: 7973588
Company: Mountain Land Collections, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Utah
ZIP Code: 84106
Date Received: 2023-12-08T12:00:00-05:00
Date Sent to Company: 2023-12-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
My husband was issued a threat of a judgement being placed against him from Mountain Land Collections LLC in XXXX and we spoke with XXXX in their office, resulting in an agreed upon monthly payment plan of $ XXXX beginning XX/XX/2023. I requested confirmation of this agreement ( 8 times ) and never received it. Then, within days of our verbal agreement, our joint bank account was debited in random amounts for hundreds of dollars, repeatedly. These charges were NOT approved, and after speaking to XXXX XXXX in their office, she confirmed OUR bank account was attached to OTHER files they had and we were paying other peoples debt! She assured us on XXXX this was corrected and again the next day XXXX, another fraudulent charge appears! They are not responding and still have not confirmed our agreement and are still withdrawing from our account, illegally.
Frequently Asked Questions
What is Complaint #7973588 about?
Complaint #7973588 was filed against Mountain Land Collections, INC. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2023-12-08T12:00:00-05:00.
How did Mountain Land Collections, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Mountain Land Collections, INC.?
Yes, visit the Mountain Land Collections, INC. company profile at readthecomplaint.com/company/mountain-land-collections-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.