Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #7968214
Complaint Overview
Complaint ID: 7968214
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: District of Columbia
ZIP Code: 20017
Date Received: 2023-12-07T12:00:00-05:00
Date Sent to Company: 2023-12-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX {$39.00} was stolen from my account. After contacting cash app to dispute the charge, they gave me no resolution for my dispute and denied my claim on numerous occasions and XXXX XXXX was of no help to resolve my complaint. After all my efforts to get my money back I cashed out my money and still had fraudulent charges coming in trying to steal from the account. With no intentions of cash app satisfying my claim, I borrowed money from cash app and have no intentions of paying them back nor using their platform ever again. Now, with the {$100.00} Ive borrowed, cash app keeps harassing me with {$1.00} daily interest charge that they will never get, where I want to stop all communications with the company and to never do business with them again.
Frequently Asked Questions
What is Complaint #7968214 about?
Complaint #7968214 was filed against Block, INC. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2023-12-07T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.