Mortgage -- Struggling to pay mortgage -- Complaint #7967551
Complaint Overview
Complaint ID: 7967551
Company: New York Community Bancorp INC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu
State: Texas
ZIP Code: 77044
Date Received: 2023-12-07T12:00:00-05:00
Date Sent to Company: 2023-12-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My girlfriend and I live together and have XXXX children and a XXXX XXXX XXXX XXXX Our mother has moved in to help with the children. My job industry has taken a downfall and am not making as much as needed to consistently maintain my {$3200.00} mortgage payment at this time. Thank you
Frequently Asked Questions
What is Complaint #7967551 about?
Complaint #7967551 was filed against New York Community Bancorp INC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2023-12-07T12:00:00-05:00.
How did New York Community Bancorp INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against New York Community Bancorp INC?
Yes, visit the New York Community Bancorp INC company profile at readthecomplaint.com/company/new-york-community-bancorp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.